Account Verification (KYC) At Grizzly Quest Casino
Grizzly Quest Casino runs a KYC check to confirm your identity, your current address in Canada, and that the payment method belongs to you.
The casino triggers verification before a first withdrawal, after a larger payout, when account details change (name, address, phone, email), or when the system flags a risk signal like repeated failed logins, VPN/proxy use, or mismatched payment details.
Players complete KYC by uploading clear photos or scans in the account verification area. The casino rejects cropped images, glare over key fields, and files where the document corners are missing.
- Identity (ID/Passport): A valid Canadian passport, driverβs licence, or provincial/territorial photo ID. The casino checks full name, date of birth (19+ or the age required in your province), document number, expiry date, and that the photo matches the account holder.
- Address proof: A document showing your full name and Canadian residential address, dated within the last 90 days. Accepted examples include a utility bill (hydro, gas, water), internet/cable bill, bank statement, or a CRA notice of assessment. The casino rejects PO box addresses when it needs a residential address match.
- Payment method: Proof that the deposit method is yours. For a card deposit, the casino asks for a photo of the card with only the last 4 digits visible and the CVV covered, plus the name on the card if itβs printed. For Interac e-Transfer deposits, it checks that the sender name matches your account; it may request a screenshot or PDF showing the transaction details from your online banking. For e-wallets, it asks for a profile page or statement showing your name and the wallet email/ID.
Standard review time is 24β48 hours after you upload complete documents. Weekends and public holidays in Canada extend the queue.
If a file fails checks (blur, missing page, address mismatch, expired ID), the casino pauses withdrawals and asks for a re-upload. The clock resets when you submit the replacement document.
Current status: KYC at Grizzly Quest Casino is a